Hi, I'm Timothy Munn!

Information Systems Specialist

Who is Timothy Munn?

Timothy is an Information Systems Specialist, with experience managing support teams and providing top quality service to Fortune 500 companies around the world.

Timothy is fueled by his passion for understanding the nuances of technology and team building. He considers himself a 'forever student,' eager to build on his academic foundations in information systems and leadership. Also, he has been able to stay in tune with the latest in the technical industry through continued training and development.

His desire for knowledge and determination to turn information into action has contributed to his success. At Innovatia, after starting as a Technical Support Specialist, he rose into a leadership role supporting telecommunications software for a Fortune 1000 company. Using a combination of transformational and situational leadership strategies, he has been able to keep the team performing at a high level, even through high leverage situations. Timothy has since moved on to StorMagic, where he is currently expanding his knowledge on virtualization and providing top quality support for StorMagic's SvSAN solutions.

Timothy is always interested in a challenge and has a tendency to thrive in any environment that he is in. Reach out to contact@tmunnsolutions.ca to connect.

Expertise

Microsoft Office Tools

Fifteen years of experience using Office at a high level, specifically focused in Excel and Powerpoint.

Linux Operating Systems

Ten years of experience in deployment and configuration of RedHat and CentOS.

Client Service

Eleven years of experience establishing and maintaining close relationships with customers, diffusing high stress situations and providing solutions.

Leadership

Six years experience in team building. Highly motivated independent self-starter and team player.

Skills: Peer-assessed

Self-Motivation
85%
Time Management
90%
Organisational Skills
75%
Communication Skills
85%
Leadership Skills
80%

Work Experience

October 2022 - Present

Support Engineer

StorMagic

Fredericton, NB

May 2021 - October 2022

Principal Support Specialist

Innovatia Inc.

Fredericton, NB

April 2022 - July 2022

Interim Techical Services Manager

Innovatia Inc.

Fredericton, NB

October 2016 - May 2021

Team Lead - Technical Support

Innovatia Inc.

Fredericton, NB

November 2012 - October 2016

Technical Support Specialist

Innovatia Inc.

Fredericton, NB

October 2011 - July 2012

Customer Support Representative

Atelka Enterprise Inc.

Fredericton, NB

Education

2009 - 2011

Information Systems Specialist +

Eastern College

Fredericton, NB

2007 - 2009

Computer Science

University Of New Brunswick

Fredericton, NB

2004 - 2007

Theology

Northeast Christian College

Fredericton, NB

Interest

Reading

Always enjoys just relaxing and reading a good book. Continues to have a passion for a good novel. Mostly reads fiction but can enjoy non-fiction historical or biographical books as well.

Sports

Enjoys playing golf or tennis in spare time. Enjoys watching most professional sports leagues as a fan.

Chess

Enjoys playing a game of chess both on a board and online. Has numerous books on Chess for learning strategy.

Contact

Location
Fredericton, NB
Phone Number
1(506)440-7067
Email
contact@tmunnsolutions.ca